Terms of Service

Last Updated: October 24, 2025

1. Acceptance of Terms

By accessing or using TourPet ("the Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, you may not use our services.

These Terms constitute a legally binding agreement between you and TourPet. Your continued use of the Platform constitutes acceptance of any modifications to these Terms.

2. Service Description

TourPet is an online platform that connects pet owners with independent pet care service providers. We are a marketplace platform only and do not directly provide pet care services.

All services are provided by independent third-party providers. TourPet does not employ pet care providers and is not responsible for their actions, services, or conduct.

3. User Accounts and Registration

To use certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breaches

4. Platform Role and Disclaimer

IMPORTANT: TOURPET IS A MARKETPLACE PLATFORM ONLY

We provide a platform for connecting pet owners with service providers. We do not: (a) employ or directly contract with service providers; (b) conduct background checks or verify provider qualifications; (c) supervise, direct, or control providers' work; (d) guarantee the quality, safety, or legality of services provided.

Any arrangements, agreements, or transactions are solely between you and the service provider. TourPet is not a party to these agreements and bears no responsibility for services rendered.

5. User Responsibilities

Users agree to comply with all applicable laws and regulations. Specific responsibilities include:

For Service Providers:

  • Maintain all necessary licenses, permits, insurance, and qualifications required by law
  • Provide services professionally and safely
  • Maintain liability insurance covering your services
  • Comply with all local, state, and federal regulations regarding pet care services

For Pet Owners:

  • Provide accurate information about your pet's health, behavior, and special needs
  • Ensure your pet is properly vaccinated and licensed as required by law
  • Disclose any aggressive behavior or health conditions
  • Obtain your own insurance coverage as needed

6. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOURPET SHALL NOT BE LIABLE FOR:

  • Any injuries, death, or harm to pets resulting from services provided by third-party providers
  • Property damage, theft, or loss occurring during service provision
  • Actions, omissions, negligence, or misconduct of service providers or customers
  • Disputes between providers and customers
  • Inaccurate, incomplete, or fraudulent information provided by users
  • Any indirect, incidental, special, consequential, or punitive damages

7. Content Accuracy Disclaimer

TourPet provides information for general guidance only. While we strive for accuracy, we do not warrant that any content on the Platform is complete, current, or error-free. TourPet is not responsible for any inaccuracies, omissions, or consequences arising from reliance on information provided on the Platform. You are responsible for verifying information and consulting qualified professionals when needed.

8. Indemnification

You agree to indemnify, defend, and hold harmless TourPet, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorney fees) arising from: (a) your use of the Platform; (b) services you provide or receive through the Platform; (c) your violation of these Terms; (d) your violation of any rights of another party; or (e) any injury, death, or damage to pets or property.

9. Third-Party Services and Links

Our Platform integrates with third-party services including:

  • Authentication providers (Google, Facebook, Apple, Microsoft, Twitter)
  • Email services (Resend)

We are not responsible for the privacy practices, content, or terms of service of these third-party providers. Your use of third-party services is governed by their respective terms and policies.

10. Payments and Fees

All payment terms, pricing, and fees are agreed upon directly between service providers and customers. TourPet does not process payments or take commissions at this time.

Any future fees for Platform usage will be clearly communicated with advance notice.

11. Prohibited Conduct

Users may not:

  • Provide false, inaccurate, or misleading information
  • Impersonate any person or entity
  • Engage in fraudulent, illegal, or harmful activities
  • Harass, abuse, or harm other users
  • Violate any applicable laws or regulations
  • Circumvent or manipulate Platform features or security measures

12. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination, your right to use the Platform ceases immediately. Sections regarding liability limitations, indemnification, and dispute resolution survive termination.

13. Dispute Resolution and Arbitration

Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration, except where prohibited by law. You waive your right to a jury trial and to participate in class action lawsuits.

If arbitration is unavailable, disputes shall be resolved in courts located in California, and you consent to personal jurisdiction there.

14. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on the Platform with an updated 'Last Updated' date. Your continued use after changes constitutes acceptance of modified Terms.

15. Governing Law

These Terms are governed by the laws of California, without regard to conflict of law provisions.

16. Contact Information

For questions about these Terms, contact us at info@postsea.com

By using TourPet, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

TourPet - Your Complete Dog Care Companion